Contact information

At BowlPaw, we believe that clear communication and reliable customer service are essential to a positive shopping experience.

Our customer support team is available to assist with product inquiries, order information, shipping updates, returns, refunds, and general questions about our online store.

Business Information

Business Name: BowlPaw

Website: https://BowlPaw.shop

Email Address: support@BowlPaw.shop

Phone Number: (306) 780-1666

Business Address: 330 Coxwell Ave, Toronto, ON M4L 3B6, Canada

Established: 2022

Customer Support

For the most efficient assistance, we recommend contacting us by email.

When submitting an inquiry about an existing order, please include your order number and the email address associated with your purchase.

Our team aims to respond within 1–2 business days.

Order Assistance

Customers may contact us for assistance with:

  • Product specifications and sizing.

  • Order confirmation and tracking.

  • Shipping and delivery questions.

  • Returns, exchanges, and refunds.

  • Damaged or incorrect products.

  • General customer service inquiries.

Returns and Refunds

BowlPaw offers free returns within 30 days of delivery for eligible purchases.

To begin a return, please email support@BowlPaw.shop before sending any item.

Our support team will provide the appropriate return instructions and, when required, a prepaid shipping label.

The business address listed above is provided for contact purposes and should not be assumed to be the authorized return destination.

Our Customer Service Commitment

We are committed to treating customers fairly, responding professionally, and providing transparent information about our products and services.

We value your feedback and welcome suggestions that help us improve the BowlPaw shopping experience.

Thank you for choosing BowlPaw for your pet's everyday essentials.